weGAS.

Legal

Privacy Policy

Last updated: 28 July 2026

1. Who We Are

weGAS Partnership ("weGAS", "we", "us", "our") operates the website w-gas.co.za and associated sub-domains. We are a data and growth infrastructure company based in South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

We may collect the following personal information:

  • —Contact details: name, email address, and phone/mobile number submitted via our contact widget, enquiry forms, or direct email.
  • —Business information: company name, industry, and business stage you share with us during onboarding or consultations.
  • —Usage data: anonymised data about how you interact with our website, including pages visited and session duration, collected via our CRM tracking script.
  • —Communications: any messages, questions, or content you send us directly.

3. How We Use Your Information

We use your personal information to:

  • —Respond to your enquiries and provide our services.
  • —Send you relevant demo links, resources, or follow-up information you requested.
  • —Schedule and manage calls or meetings.
  • —Improve our website, services, and communications.
  • —Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal information on the following grounds:

  • —Consent: where you have provided your details voluntarily via our website forms.
  • —Legitimate interest: to operate our business, respond to enquiries, and improve our services.
  • —Contractual necessity: where processing is required to fulfil a service agreement with you.
  • —Legal obligation: where we are required to process data by law.

5. Third-Party Services

We use the following third-party tools that may process your data:

  • —Mautic (self-hosted CRM): used to track website visits and manage contact records. Hosted on our own infrastructure at crm.w-gas.co.za.
  • —Calendly: used to schedule meetings. If you book a call, Calendly's own privacy policy applies to data you provide during that process.
  • —Google Fonts: used to load website typography. Google may collect limited usage data.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact records are typically retained for the duration of our business relationship plus a reasonable period thereafter. You may request deletion at any time (see section 7).

7. Your Rights

Under POPIA and applicable privacy law, you have the right to:

  • —Access the personal information we hold about you.
  • —Request correction of inaccurate or incomplete information.
  • —Request deletion of your personal information.
  • —Object to or restrict certain processing of your data.
  • —Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, contact us at lillie@w-gas.co.za.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our infrastructure is hosted on secured servers and our CRM is self-hosted under our control. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Cookies & Tracking

Our website uses a CRM tracking script (Mautic) to collect anonymised page-view data. This helps us understand how visitors use our site. No cross-site advertising tracking or third-party advertising cookies are used. You may disable JavaScript in your browser to prevent tracking, though this may affect site functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: